Retail & Distribution
DX Solutions
小売・流通DXソリューション
Driving Digital Transformation in Retail and Distribution
We provide web system development for EC sites and various business systems,
as well as inter-system integration development, CRM, SFA, CMS platforms,
and data analysis infrastructure.
Service サービス
EC site construction
We build EC sites for BtoC and BtoB for the retail and distribution industries.We provide systems tailored to the needs of each company, including full-scratch development of medium- to large-scale EC sites, provision of systems using our own packages, and development of small-scale EC sites with open-source solutions.
Examples of correspondence
- Full-scratch development of large-scale EC sites
- Implementation of EC-CUBE/EC-ORANGE packages
- Support for multiple languages and smartphones
CRM Platform Implementation
We support marketing and sales activities, from the inflow of prospective customers in the retail and distribution industries to data management. We implement a system that centrally manages CRM (customer relationship management), MA (marketing automation), SFA (sales force automation), CMS (content management), and CS (customer support).
Examples of correspondence
- Implementation of HubSpot system
- EC and business system integration
- Migration from Salesforce
Building a data analysis platform
We build data analysis platforms utilizing cloud data technologies. By consolidating data into a unified environment such as a Data Warehouse (DWH) or Data Lake, implementing robust data governance with a focus on security, and leveraging AI for data analysis, we empower businesses to harness their data effectively.
Examples of correspondence
- Building a data infrastructure using Snowflake
- Linking with BI and ETL tools
- Managing data migration and integration
Case 事例
Enoteca Co., Ltd.
We carried out a large-scale EC site replacement. We streamlined the order-taking process and reduced the number of staff in charge by three.
UPTOWN Ltd.
After defining the requirements, we customized EC-CUBE to build the e-commerce site.
Company that operates the EC site for a certain apparel brand
We provided a system development team with a wide range of knowledge, and worked flexibly with the client's development team to co-create. We enhanced the usability (UI/UX) and system improvements of the EC site.
Detail ソリューション概要
AsiaQuest's Perspective
on Digital Transformation
in Retail and Distribution
Digital transformation (DX) is the key to acquiring a competitive advantage in the retail and distribution industry. By making full use of the latest EC systems, CRM/SFA, data infrastructure, AI/generative AI, and other technologies, it is possible to improve the customer experience, streamline operations, and establish a competitive advantage.
Key Benefits of Digital Transformation
- Improving the customer experience
- Based on customer data, we provide product recommendations and promotions tailored to their needs. Personalization improves customer satisfaction and repeat rates.
- Supply chain optimization
- Using AI and data analysis, we achieve highly accurate demand forecasting and inventory management. We prevent excess inventory and stockouts, and reduce logistics costs.
- Data-driven business decisions
- We analyze purchasing history and behavioral data to predict consumer preferences and trends. This enables accurate decision-making based on data.
- Security and privacy measures
- We implement advanced security measures to prevent the leakage of customer data and purchase information that is vital to the survival of our business. It is essential to ensure a secure trading environment.