AI Agent Response Solution Powered by Large Language Models

For Various Industries Industry-Specific Use Cases

01. Public Sector/Local Government (Resident Support/Facility Booking Efficiency)

Use Cases

24/7 automated responses for inquiries regarding childcare and waste sorting from residents.

Provision of tourism and facility usage information in multiple languages.

Automation of FAQ/information provision during disasters and emergencies.

Benefits

Reduction of staff inquiry handling effort.

Improved resident satisfaction (reduced wait times, 24/7 support).

Expansion of services to foreign tourists and residents through multilingual support.

02.Finance and Insurance (Customer Support/Operational Efficiency)

Use Cases

Immediate response to inquiries about contract details, procedures, and account transfers.

Automation of initial responses and required document guidance for insurance claims and accident reports.

Answering internal employee questions regarding company regulations and compliance.

Benefits

Reduction of call center costs and improvement in response rates.

Increased customer convenience through instant access to necessary information.

Streamlining of back-office operations by automating internal inquiry handling.

03.Manufacturing and Service Industry (Technical Support/Maintenance Support)

Use Cases

Automation of technical support for product specifications and troubleshooting.

FAQ handling for service usage and contract change procedures.

Handling internal inquiries from sales staff regarding inventory, delivery times, and quotes.

Benefits

Higher resolution rate and reduced response time for specialized technical inquiries.

Standardization of customer service and improvement of brand image.

Reduction of operator training costs through centralized knowledge management.